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Education and Training Resources (ETR) is led by team of industry experts dedicated to addressing the specific needs of our clients. Our goal is to not only help you satisfy legal and ethical requirements but to also improve the services you provide.
ETR is renowned for meeting the educational needs of our clients with high quality and convenient training solutions. As part of our philosophy, we believe in the importance of knowledge and skill development as cornerstones of providing good service. We want to increase access to training and education by making our services convenient and cost effective for you.
ETR provides training in variety of formats to make it easy for you to get professional and cutting-edge training:
We conduct live, interactive training sessions at our location. Check out our training calendar!
We will travel to YOUR location to make it more convenient and cost effective to train groups! At your request, we can individually tailor sessions or develop entire programs to meet your specific needs.
Our self-paced training options allow for the completion of training on your individual schedule. Many of our online training are credentialed by State and National professional organizations.
| ETR also provides consulting services to companies, schools, and agencies seeking additional resources to help address obstacles that interfere with providing effective and efficient services. Our consultation services range from providing support to help address specific difficulties to redesigning or developing new |
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| programs. ETR has qualified professionals, with a range of backgrounds, who can provide information and objective viewpoints to help companies move forward. |
Some of our consultation services include:
Addressing specific mental health issues in school, home, and other settings
Helping employers address difficulties related to diversity, harassment, and other difficult employee behaviors
Improving communication, professionalism, teamwork, etc.
Improving interpersonal relations
Improving customer service
Preparing for behavioral health chart audits
Establishing plans to address emergency situations, including: disaster preparedness, managing volatile/aggressive incidents, dealing with agitated customers, etc.
Developing streamlined operational formats
If you are interested in our services and need further information about cost or scheduling, please contact us at (610) 525-4000 or (800)550-9212. You can also email us at info@etrworks.com.
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